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01: How do I create a Secondary (or Accounting) contact within the Portal to enable another person to participate in PolicyPak (including downloads, updates, etc.)?

NOTE:  This article pertains to  If you need to manage users in the PolicyPak Cloud Portal ( see PolicyPak Cloud: Adding New Admins

Your Primary must log on to the PolicyPak portal (

Then click “Your Contacts” and then Secondary.
You can then send Invitations to new Secondaries or Accounting people.


  1. Secondaries get technical AND renewal emails.
  2. Accounting people get ONLY renewal emails.

Finally, note that this does NOT add someone as another PolicyPak CLOUD admin. That function is exclusively within the function.

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  • 26-Apr-2023