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20: Understanding and working within PolicyPak Clouds Computer registration limit.

The maximum number of computers you can register per hour with PolicyPak Cloud service is 200 by default. Any attempt to register more than that will be denied during installation of the PolicyPak Cloud Client.  You can view your status in the portal on the Company Details page.

If you have reached the limit, the Installer will give a Prompt that you are not allowed to register more than X computers per hour. X is the number of computers you’re allowed to register /hr. in your Tenant.

You’ll find similar reason in the Installer logs if you’re using a software deployment tool.

The recommended option is to Exit Installation and try again 1 hour later.  Note as shown earlier, you can check your limit status in the portal.

Currently, if you choose to continue, the client may uninstall itself during the next scheduled background sync with the cloud – if the limit is still in effect.  Thus, you will need to install the client again.

Conclusion:

Always plan your deployment matching the registration limit, either you’re doing it manually or with software deployment tool to avoid unnecessary delays.  

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  • 25-Apr-2023
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