An issue can occur when running Microsoft Remote Assistance (MSRA) with the PolicyPak CSE installed and you will see the following error message.
Error message seen is below and says "PPAppLockdr64.dll is either not designed to run on Windows or it contains an error. Error status 0xc0000428.
This is a problem with Microsoft Remote Assistance (MSRA) on Windows 10 1903 and later when the PolicyPak CSE is installed.
There are at least two simple workarounds to the problem:
Disable the PolicyPak AppLock(TM) feature in the PolicyPak CSE.
PolicyPak AppLock is the feature in PP App Manager which GRAYS or HIDES UI elements.
(Note: PolicyPak AppLock is NOT related to Microsoft AppLocker.)
Here is the PolicyPak side workaround if you are encountering this error:
Note: In general it is NOT recommended to stop PolicyPak AppLock.
Optional: For Workaround 2 you can use PolicyPak Scripts Manager to apply these settings to multiple computers/users via PowerShell, for steps please see the KB below: