Get the following tools handy:
Tip: You can pre-watch this video on PROCMON here: https://kb.policypak.com/kb/article/507-03-process-monitor-101/
Then, while it’s hung..
Run Process explorer to find the process. You want to find the PID of the process with a problem. An example of a hung process can be seen here, with PID 1072.
Processes should be easy to find if they are hanging.
NOTE that processes in RED doesn’t mean BAD: It just means processes are EXITING successfully.
Next get a procDUMP.. : procdump -ma 1072 ought to do it (recommended). OR.. procdump “PPGPCR auditor.exe” for a process by name.
WARNING: If you use the process name for the dump .. Just make sure in Process Explorer, that there are NO OTHER SAME NAMED tasks or Procdump will not dump them all. And be sure to dump the RIGHT process.. hence.. also making sure you got the PID.) The PID is a better bet.
SRX12345-DUMPS.ZIP(your SRX number, not 12345).